FAQ
Do you offer delivery services?
Yes, we offer delivery services to your location for an additional fee. Delivery is available within a set radius of our pickup locations in Greenville, Wilson, Raleigh and more locations available on our site. Please contact us for details or select delivery during the booking process.
Is there a mileage limit for rentals?
Yes, each rental includes a mileage allowance, which will be outlined in your rental agreement. Additional mileage will incur extra charges, calculated per mile. Unlimited mileage options may be available for select vehicles—please inquire when booking.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, and American Express. Unfortunately, we do not accept cash payments. Payment must be made in full at the time of booking to secure your reservation.
What types of vehicles are available for rent?
Track Rentals offers a variety of luxury and exotic vehicles, including high-end sedans, sports cars, SUVs, and specialty models. Our fleet is regularly updated to provide the latest models with premium features for an unforgettable driving experience.
If you have more questions feel free to contact us!
What is required to rent a vehicle from Track Rentals?
To rent a vehicle, you’ll need a valid driver’s license, proof of insurance, and a credit or debit card for payment. Renters must be at least 25 years old, although drivers aged 21-24 may rent with an additional young driver fee.
Can I pick up a car in one city and return it to another?
Yes! Track Rentals offers convenient pickup and drop-off locations in Greenville, Wilson, and Raleigh. Simply select your preferred locations when booking, and any additional one-way fees will be displayed during checkout.
What happens if I need to cancel or change my reservation?
You can cancel or modify your reservation up to 24 hours before your scheduled pickup time without a fee. Cancellations made less than 24 hours before the booking may incur a penalty, depending on the rental terms. Contact our support team for assistance with changes.
4. What should I do if the car breaks down or I get into an accident?
If you experience a mechanical issue or accident, contact emergency services immediately. Contact us when possible. They will guide you through the next steps, whether it involves roadside assistance, vehicle replacement, or filing an insurance claim.